Terms of Service

Last Updated: January 26, 2026

Terms of Service

Welcome to Menopause Ally. By accessing or using our service, you agree to be bound by these Terms of Service and our Privacy Policy.

1. Service Description

Menopause Ally is a health tracking and wellness platform designed to help users monitor menopause symptoms, access educational resources, and connect with a supportive community. The service includes both free and premium features.

2. Medical Disclaimer

Menopause Ally is not a medical device and does not provide medical advice, diagnosis, or treatment. The information and insights provided by our service are for informational purposes only and should not replace professional medical consultation.

Always consult with a qualified healthcare provider before making any health-related decisions. If you experience a medical emergency, contact emergency services immediately.

3. User Accounts

To use Menopause Ally, you must create an account and provide accurate information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

4. Premium Subscription

Premium subscriptions provide access to additional features including AI-powered insights, unlimited symptom history, medication reminders, and advanced analytics.

  • Billing: Premium subscriptions are billed monthly or annually based on your chosen plan
  • Renewal: Subscriptions automatically renew unless cancelled before the renewal date
  • Cancellation: You may cancel your subscription at any time through your account settings
  • 30-Day Money-Back Guarantee: If you are not satisfied with your premium subscription, you may request a full refund within 30 days of your initial purchase. Contact our support team to process your refund.

5. Community Guidelines

Our community is built on mutual respect and support. When participating in community features, you agree to:

  • Be respectful and kind to all members
  • Not post harmful, offensive, or inappropriate content
  • Not share personal medical information that could identify others
  • Not use the community for commercial purposes or spam
  • Not impersonate others or create fake accounts

We reserve the right to moderate, remove content, or suspend accounts that violate these guidelines.

6. User Content

You retain ownership of the content you create (symptom logs, posts, comments). By using our service, you grant us a license to store, display, and process your content to provide the service. You may delete your content or account at any time.

7. Prohibited Uses

You may not:

  • Use the service for any illegal purpose
  • Attempt to access or interfere with our systems
  • Harvest or collect user data without permission
  • Distribute malware or harmful code
  • Violate any applicable laws or regulations

8. Intellectual Property

All content, features, and functionality of Menopause Ally, including but not limited to text, graphics, logos, and software, are owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.

9. Limitation of Liability

To the fullest extent permitted by law, Menopause Ally shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of significant changes via email or through the service. Your continued use of the service after changes constitutes acceptance of the modified terms.

11. Termination

We may suspend or terminate your account if you violate these terms or for any other reason at our discretion. Upon termination, your right to use the service will immediately cease, though you may request a copy of your data.

12. Geographic Restrictions

Menopause Ally is intended for use by residents of the United States only. By using this service, you confirm that you are located in the United States. If you are accessing the service from outside the United States, you do so at your own risk and are responsible for compliance with local laws. We reserve the right to restrict access to the service to users outside the United States at any time.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Contact Us

If you have questions about these Terms of Service, please contact our support team.